Glossier is Hiring a Community Manager - Contractor/Temp (NYC)

We are seeking a dynamic and community-oriented individual to join our Glossier team as a Community Manager Contractor. This role will play a vital part in fostering member relationships, driving community engagement, and identifying opportunities to further expand on brand loyalty. The ideal candidate thinks quickly on their feet and thrives in fast-paced environments. This person will have a strong background in community management, working across various community-based platforms, integrated marketing, social media, and analytics, with a keen understanding of consumer behavior and brand engagement. This position offers the opportunity to collaborate closely with our digital community to co-create strategies for community engagement and activation. This role will report to the Director, Social Media & Community.

Position Type: Contract, Part-time (20 hours per week)

Term: 3-months with the possibility of extension

The estimated annual pay range for this role is $50 - $65 per hour

About the company

Glossier is a people-first beauty company on a mission to give everyone a voice through beauty. We create physical, digital, and offline experiences inspired by our community that foster connection, inspire a sense of belonging, and invite people to participate in Glossier. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven.

REQUIREMENTS

1-2 years previous experience in community management and/or marketing
Experience coordinating IRL and digital events
Excited to embrace fresh challenges and introduce innovative approaches and ideas for experimentation and learning
Strong analytical skills and a data-driven mindset
Demonstrated understanding of consumer behavior and brand engagement
Ability to effectively communicate and collaborate with team members and community members
Knowledge of beauty and cultural trends preferred
Proficient in written communication and content creation

RESPONSIBILITIES

Facilitate member relationship building and connection within the community.
Gain a deep understanding of local market needs, identify gaps, and develop strategies in collaboration with the internal Marketing Team in partnership with Director, Social Media & Community
Assist in coordinating IRL and virtual community focused events
Drive community engagement through TYB
Utilize analytics and insights from TYB to inform decision-making and drive growth of the TYB platform
Understand what motivates individuals to engage with the brand and how the brand provides value to the community, will share these insights with internal Marketing Team
Moderate daily challenges and facilitate membership/loyalty initiatives on TYB
Stay informed about beauty and cultural trends to inform community engagement strategies
Demonstrate excellent written and verbal communication skills

CLICK TO APPLY